Returns & Exchanges

At CircleDNA, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the original packaging is intact to prevent damage during transit.

• 4.
  Receive Refund or Exchange

  After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.